Service cloud empowers agents to manage customer interactions and ensure successful outcomes that leave customers impressed. Through service cloud, you can reach your customers through their preferred communication channels, for an outstanding customer experience. Service cloud console brings all the foundational data into one place so that you can satisfy your customers with personalized and context sensitive service to drive loyalty. Following are some of the ways that empowers customer interactions. Continue reading “Salesforce.com’s service cloud empowers customer interaction” »
