Data is the central point of everything that we do in your business. It also plays as an engine that drives you to make the right decisions. In personal and professional world networking is not only to have meetings with people but also keeping contacts alive over a period of time. The biggest challenge today is maintaining and knowing your personal and professional contacts up to date and at one place. Continue reading “Nurture your network in the Cloud!” »
In today’s business environment, everything and everyone is connected to various devices and products. The 24/7 customer support has become a cliche. The next wave in customer service revolution is predicting support. Yes, you fix a problem before it happens. How do you deliver quick and more personalized service to your increasingly connected customers across multiple channels? Research reports indicate that by the year 2020, there will be over 50 billion connected devices. So how does one manage this complexity? Continue reading “The out-of-the-box customer support with Service Cloud” »
These days the world is moving ‘in the cloud’. You can build social, mobile and real-time employee apps and run them in cloud. From social media platforms to instantaneous access to information on smartphones, there has been a tremendous growth in the app economy.
From a stand-alone app for salespeople to an essential front office platform focusing on every customer interaction, Cloud technology has evolved through a number of phases like grid and utility computing, application service position (ASP) and software as a service (SaaS). Continue reading “Cloud is here to stay” »
Businesses and organizations need to keep workers connected and productive wherever they go. Geotagging and mobile technology has made life incredibly and undeniably easy. Finding places, restaurants and stores was never this easy. Imagine the time when people used compasses and maps to get places! Our generation, on the other hand, is now living in complete obliviousness of such efforts, thanks to the smart technologies like geotagging. Continue reading “Enable Geotagging to access up-to-date data” »